
Frequently asked questions.
Orders + Shipping
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We move fast, but not that fast—please allow 3–5 business days for your order to be processed and shipped. You’ll get a confirmation email as soon as it's on the move.
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Once your order ships, you’ll receive a tracking link via email so you can follow its every move (and obsessively refresh it—we do it too).
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Not yet! For now, Gramlin merch is only available within the U.S.
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If your order hasn’t shipped yet, we might be able to catch it. Head to gramlinmerch.com/contact to send in a request ASAP.
Already shipped? No worries—you can start a return once it arrives. Check out our Returns & Exchanges section for the details.
Returns + Exchanges
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Changed your mind? It happens. We accept returns within 15 days of delivery, as long as the item is unworn, unwashed, and in original condition.
Note: Accessories, limited edition drops, and clearance items are final sale—check the product page for specifics. -
Once your return is approved and received, please allow 5–10 business days for the refund to hit your account, depending on your bank.
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Just fill out our request form at gramlinmerch.com/contact with your order number and reason for the return or exchange. We’ll get back to you with next steps.
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Yep—if we have it in stock. Just submit a request through our contact form with your order number and what you'd like to swap for. If the item’s unavailable, we’ll offer a refund instead.
Payment
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We accept all major credit and debit cards—Visa, Mastercard, American Express, and Discover.
We do not accept cash, Apple Pay, Venmo, PayPal, Bitcoin, or any other cryptocurrencies. -
Absolutely. Our checkout is powered by secure, encrypted technology, so your info stays safe (and we never store your card details).
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Fill out our form at gramlinmerch.com/contact. We’re a small team, but we’ll get back to you as fast as we can (usually 2-3 business days).
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Sometimes! Popular styles and core pieces may come back, but limited drops are usually one-and-done. Sign up for our newsletter to get restock alerts or follow us on Instagram to stay in the loop.
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Right now, Gramlin merch is exclusively available online. We like to keep it weird (and warehouse direct).
But! Follow us on Instagram to see where we’ll be popping up for in-store demos—we usually bring along giveaway items like stickers and lighters, plus special promotions and limited-edition merch you won’t find anywhere else.